CSS IMPACT 2024 User Group
Watch a Sneak Peek of What to Expect
Join the Future of AI-Powered Debt Collections at the CSS IMPACT User Group Conference!
Discover IMPACT 3.0—featuring Collector IQ+ (AI Copilot for Collectors) and IMPACT IQ+ (AI Copilot for Management)—the next-generation AI Debt Collections Platform revolutionizing the industry. Occurring along side the Credit and Collection News Credit Grantor Consortium, this exclusive 3-day event gives you the chance to connect with top creditors, lenders, and regulators, while gaining early access to cutting-edge advancements in AI, compliance, and industry-shaping tools.
Hear directly from the CFPB, state regulators, and industry leaders on how to stay ahead of evolving regulations. Don’t miss this opportunity to connect, collaborate, and lead the future of debt collections!
Book a room now: $229 per night.
Deadline to Reserve is September 30th
LOCATION:
Omni Interlocken
500 Interlocken
Boulevard
Broomfield, Colorado 80021
Driving Instructions:
Denver International Airport 8500 Peña Blvd, Denver, CO 80249
Take N Gun Club Rd and E 78th Ave Connector to Peña Blvd 4 min (2.1 mi)
Follow E-470 N and Northwest Pkwy to Interlocken Loop in Broomfield 25 min (28.2 mi)
Follow Interlocken Loop and Interlocken Blvd to your destination 3 min (1.0 mi)
Omni Interlocken Hotel 500 Interlocken Blvd, Broomfield, CO 80021
Book a room now: $229 per night.
Deadline to Reserve is September 30th
Sponsorship Opportunities
Available Now
Ready to join the fun? Register for the CSS IMPACT User Group!
3-Day Jam-Packed Experience
- • Full access to CSSIUG & Credit and Collection News Credit Grantor Consortium at a single discounted rate
- Stay at a Luxury Resort with access to an exclusive Golf Course
- Two Receptions for networking and relaxation
- Network with financial institutions, creditors, CFPB, and regulators
- Opportunities for Business Growth with industry leaders
- Expert speakers on Legal, AI, Compliance, and more
- Opportunities for Business Growth
- Introduction of IMPACT 3.0 featuring AI Copilot
- Explore new IMPACT Tools and Features
- Engage with CSS Users, CSS Team Members, and Industry Experts
- And much more…
Special CSS IMPACT! Attendee Rates
-
1st Attendee
$1,495 -
2nd Attendee
$1,395 -
Additional
$1,295
Oct. 22nd, 2024 Schedule of Events
| Time | Event |
|---|---|
| 7:00am-8:00am | Registration & Breakfast |
| 8:00am-8:30am | Welcome & Intro |
| 8:30am-9:30am | IMPACT 3.0: Deep Dive into the New IMPACT 3.0 Platform |
| 9:30am-9:45am | Break |
| 9:45am-10:45am | Collector IQ: The Industry's First Agent Copilot is Ready for Action |
| 10:45am-11:00am | Break |
| 11:00am-12:00pm | IMPACT IQ: The Ultimate AI Copilot Designed for Management |
| 12:00pm-1:00pm | Lunch |
| 1:00pm-2:15pm | Leveraging the Latest Tools Part 1: User Window Calculated Fields & Financial Processes - Account Transactions in a Single Click |
| 2:15pm-2:30pm | Break |
| 2:30pm-3:30pm | Leveraging the Latest Tools Part 2: Data Grids & User Defined Grids - Your Data Your Way |
| 3:30pm-3:45pm | Break |
| 3:45pm-4:45pm | Debtor Engagement Part 1: Text & MMS Broadcaster - Reach Consumers Where They are Instantly |
| 5:00pm-7:00pm | Consortium Reception |
Oct. 23rd, 2024 Schedule of Events
| Time | Event |
|---|---|
| 7:30am-8:30am | Breakfast |
| 8:30am-9:30am | Debtor Engagement Part 2: Email Broadcaster - The Digital Letter |
| 9:30am-9:45am | Break |
| 9:45am-10:45am | Debtor Engagement Part 3: Dialer NextGen Features - Agent Skills Based Routing, Build Your Own IVR, ANI Stack & More |
| 10:45am-11:00am | Break |
| 11:00am-12:00pm | Debtor Engagement Part 4: Creating Powerful Dialer Campaigns: Propensity to Pay by Channel with IMPACT IQ+ |
| 12:00pm-2:00pm | Lunch |
| 2:00pm-3:00pm | Artificial Intelligence in the Collection Industry by Carl Briganti |
| 3:00pm-4:00pm | Rules Regs and Compliance - Legally by Jonathan Floyd, Troutman Pepper |
| 4:00pm-5:00pm | Working with your State Attorneys General by Chris Carlson, Troutman Pepper |
| 5:00pm-7:00pm | Consortium Reception by Troutman Pepper |
Oct. 24th, 2024 Schedule of Events
| Time | Event |
|---|---|
| 8:00am-9:00am | Breakfast |
| 9:00am-10:00am | CFPB Update by Mark J. Cavin, CFPB, Senior Fellow |
| 10:00am-11:30am | Election Predictions by Larry Parks, Founder Forethought Advisors |
| 11:30am-12:30pm | New California Collection Rules and Regs by David Anthony, Troutman Pepper |
| 12:30pm-1:00pm | Lunch |
| 1:00pm-2:00pm | New York City Debt Collection Updates & Security Breaches by Donald S. Maurice, MauriceWutscher |
| 2:00pm-3:00pm | Sarah Auchterlonie, Brownstein |
| 3:00pm-6:00pm | Tribal Lending Regulator Training |
| 6:00pm-8:00pm | Closing Reception Sponsored by Brownstein |
