AI-powered omnichannel digital consumer engagement.
Embrace the future of customer interaction. Our AI-accelerated digital consumer engagement system covers chat, SMS, email, social, and apps interactions. Connect with consumers through the channel of their choice, quickly, simply, and cost-effectively with complete compliance confidence.
- Our Platform
- CX Home
- Inbound & Outbound Voice Engagement
- Digital Engagement
Boundless future-proof AI digital engagement.
Unlock seamless connections with your customers through a platform designed to evolve with your needs and ensure satisfying customer experience across any digital channel.
Enhance customer service with our AI Agent Bot
Our natural, conversational AI Agent Bot connects across voice, chat, smart apps, and voice-activated Devices. Detect customer sentiment & adapt to situations in real time.
Human Text Messaging Initiator (HTMI)
HTMI delivers tailored manual SMS & MMS, ensuring compliant impactful messages with. Experience custom messaging and
workflow-driven campaigns, and more.
Scale outreach with Text Message Broadcaster
Mass outbound digital SMS & MMS platform for fast, compliant, and scalable outreach. Benefit from uniquely crafted messages, campaign scheduling, and robust controls.
Elevate engagement with Email Broadcaster
Adopt a NextGen email broadcasting
workflow. Craft custom messages,
streamline campaigns, ensure compliance,
and capture key responses seamlessly.
Automated drag & drop AI IVR Builder
Unparalleled self-service experiences start with our AI IVR builder. Consolidate all info in one place. Match callers with personalized experiences and pull records effortlessly.
Secure & accessible consumer payment portal
Text/email-to-pay link for single-click
payments. 24/7 access to a secure
self-service payment portal. Deploy fully
customizable payment arrangements.