Enterprise-grade tax information
management software.
CSS Impact’s tax information management system is the epitome of streamlined tax processes. Dive into a comprehensive ecosystem that intricately combines tax return processing, payments, and legal case management. Immerse in a technology-forward environment that propels tax billing, collections, and automation to new horizons.
Masterful automation
in tax processes.
Experience the future of enterprise tax billing & collections. Dive deep into a solution crafted meticulously, uniting tools ranging from interest calculations to intricate delinquency management. Such automation paves the way for a fluid and efficient taxation experience for tax managers and constituents.
Comprehensive Tax Management
Streamline every facet, from calculations to redemptions, all under a single platform.
Real-Time Access for Teams
Enable secure and instantaneous access for remote staff and departments to tax-related data and functionalities.
Innovative Return Processing
Offering a citizen-friendly payment portal, making tax return processing a hassle-free experience.
Intuitive Workflows
Advanced visual mechanisms ensure operations are intuitive and optimized for the user.
On-Demand Reporting
Dynamic taxpayer account insights and immediate report generation respond to your every need.
Seamless & Compliant Integrations
Stay updated and in line with federal and local regulations, leveraging CSS Impact's integrative prowess.
Enterprise intelligent tax technology.
Witness tax innovations like never before. Revel in dynamic workflows, AI-guidance, real-time account updates, government-grade data integrity, and security safeguards, ensuring unparalleled efficiency in federal, state, & local tax operations.
AI-guided omnichannel engagement cloud
Our revolutionary intelligent voice & digital contact engagement system connects you to customers like never before. The AI-driven platform enables real-time engagement across multiple channels, providing a frictionless consumer experience that ensures compliance and enhances customer satisfaction.
Enterprise CX Solution
AI Voice & Chat Bots, AI Predictive Dialer, Cloud PBX & AI IVR, ACI - Human (Agent Call Initiator), SmartApps, and integrated enterprise SMS & Email broadcasting capabilities.
Empower Consumer Transactions
Enable swift, secure transactions with our smart payments system. Maximize payments and operational efficiency with user-friendly omnichannel payment experiences.
Beyond Compliance
AI Risk Shield not only alerts of potential risks but also takes proactive, preventive actions in real time, safeguarding your operations.
Elevate your tax information operations.
Harness the combined power of innovative software and user-centric design, making tax billing, collections, and case management seamless and efficient
Masterful automation in tax processes.
Effortlessly automate tax billing & collections with our Tax Information Management suite, integrating diverse tools from interest calculations to delinquency management.
Constituent empowerment through self-service
Promote user autonomy with self-service payment options like send-link-to-pay, simultaneously boosting ROI and optimizing staff hours.
AI omnichannel contact engagement cloud
Our AI-driven voice & digital contact suite, offers real-time frictionless experiences across multiple channels while ensuring compliance and customer satisfaction.
Innovative features & integrations
Powerful, customizable, seamless system integrations coupled with an analytical rules-based data warehouse and an enterprise-ready compliance system.
Hyper-customized financial management & CX solutions
Our adaptive systems are customized to fit your intricate business needs. With us, solutions conform to your requirements, ensuring smooth and efficient onboarding.
Strategic support & business advisory services
Get strategic insights from our experts to maximize the performance of your systems, streamline processes, and enhance customer engagement.
Solutions designed around your needs.
We grasp the intricacies of your business. CSS IMPACT’s solutions are thoughtfully tailored to surmount the unique challenges of each industry we cater to.
Looking to transition from a legacy system or just starting your journey? Let’s carve out your path together. Our expert consultants, proven in every industry we serve, are ready to guide you.
